Behavioral Health FAQs - BestMind Behavioral Health
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Frequently Asked Questions

What does BestMind do?

At BestMind Behavioral Health, our mission is to serve the mental health needs of our communities with a commitment to compassion and excellence in everything we do. We are dedicated to offering quality care that is easily accessible while providing innovative approaches to exceed patient expectations.

What conditions does BestMind treat?

BestMind providers treat a range of mental health conditions, including: Depression, Major-Depressive Disorder, Treatment-Resistant Depression, Postpartum Depression, Adult & Adolescent ADHD, PTSD, Anxiety/Stress, Bipolar Disorder, and PTSD.

What treatment options does BestMind provide?

BestMind providers offer a range of mental health treatments, including prescription medication and medication management, telehealth consultations, TMS therapy and Esketamine (SPRAVATO) therapy.

Does BestMind offer telehealth appointments?

Yes, our providers are seeing patients in-person and via telehealth appointments.

What insurance(s) does BestMind accept?

A full list of insurances our providers accept can be found on our Insurances page here.

Where can I find information about my recent visit with a BestMind provider?

Returning patients can see appointment information and schedule new appointments by logging into the patient portal.

What is telehealth?

Telehealth appointments allow you and your provider to discuss your symptoms and/or medical condition without an in-person visit to the doctor's office.

Is telehealth covered by insurance?

Most insurance companies cover some form of telehealth care.

How does telehealth work?

Patients who book telehealth appointments will receive a video conferencing link via email before their scheduled appointment time. During your telehealth appointment, you will speak directly with your provider. Appointment lengths may vary, but we recommend keeping your schedule clear for at least one hour.

What is Esketamine (SPRAVATO®)?

Esketamine is a prescription nasal-spray medication that may be recommended to patients who suffer from treatment-resistant depression. It is a well-known and trusted drug that is regularly prescribed to treat depression in patients who have not experienced success with traditional prescription antidepressants.

Will Esketamine be covered by insurance?

Esketamine is usually covered by insurance, but this can depend on your provider and plan type.

How often do you take Esketamine?

For adult patients, Esketamine is typically prescribed twice per week for four weeks.

What is medication management?

Medication management is a service provided to help ensure that the medication that patients are taking is serving their needs. Medication management involves regular check-ins with a clinician or healthcare provider to control side effects, symptoms and to ensure that multiple medications are not in conflict with one another.

Why is medication management important?

Medication can be an effective treatment for various mental health conditions, but there are a lot of medication options available that may be effective for some, but not for others. Our providers can help determine the right medication for your condition, monitor performance and side effects, and ultimately ensure your medication is providing the relief you need.

What is TMS Therapy?

TMS Therapy, or transcranial magnetic stimulation, is a noninvasive, outpatient treatment option for patients with treatment-resistant depression. TMS therapy uses electromagnetic pulses to activate areas of the brain that control mood.

Is TMS the same as shock therapy?

No, TMS is quite different from shock therapy. Shock therapy sends electric currents into the brain to trigger a "reset,” while TMS therapy uses magnetic energy to stimulate specific areas of the brain in order to relieve depression symptoms.

Does TMS therapy work?

TMS is an effective treatment for patients who have not responded to talk therapy or prescription antidepressant medication. Many patients experience long-term relief from depression symptoms after completing TMS therapy.

Can you drive after receiving TMS therapy?

There is no recovery time after TMS therapy - you may drive home from your session.